Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue with your products or anything else on the order, please email us at customerservice@mixsir.co

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility, and you will be liable for the cost of a reshipment to yourself. (if and as applicable).

Because all items are made to order, we do not accept general returns or size-related returns. So please review our size charts to ensure you are ordering the right size.